Our Privacy Policy

Effective Date: [01/01/2025]
Last Updated: [20/01/2025]

Welcome to DigiExcella (“Company”, “we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, enroll in our training programs, or use our digital services.

1. Information We Collect

We collect different types of information to provide and improve our services:

1.1 Personal Information

We may collect personal information that you provide to us, such as:

• Name, email address, phone number, and postal address.
• Payment details and billing information.
• Account login credentials.
• User-generated content, feedback, or inquiries.

1.2 Non-Personal Information

We may collect non-personal information about your interaction with our website, including:

• Browser type, operating system, and IP address.
• Website usage data, such as page views, time spent on pages, and referring URLs.
• Device information, including mobile identifiers and screen resolution.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and improve our services. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our training programs, services, and website functionality.
• To process transactions, payments, and enrollments.
• To personalize user experiences and offer relevant content and course recommendations.
• To respond to inquiries, provide customer support, and send important service updates.
• To monitor website performance, security, and fraud prevention.
• To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell, trade, or rent personal data. However, we may share your information under the following circumstances:

3.1 Service Providers

We may share personal data with third-party service providers who assist in:

• Payment processing.
• Website hosting and security.
• Marketing and advertising campaigns.
• Analytics and performance tracking.

3.2 Legal Compliance

We may disclose your information if required by law, court order, or regulatory authorities.

3.3 Business Transfers

If DigiExcella undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is entirely secure, and we encourage users to take precautions.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to certain data processing activities.
• Request a copy of your stored personal data.

To exercise these rights, contact us at [Your Email Address].

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, and we encourage users to review their policies before providing personal data.

7. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors without parental consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. We encourage users to review this page regularly to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or data handling practices, please contact us at:

DigiExcella
info@digiexcella.com
+92 300 0332595
79 D2,Block Johar Town, Lahore

By using our website and services, you consent to this Privacy Policy and the collection and use of information as described above.